Frequently asked questions

One tape is $30. For two or more tapes, the price per tape drops as your order grows: $19 each for 2–24 tapes, $17 for 25–49, $15 for 50–74, $13 for 75–99 and $12 for 100 or more. Google Drive delivery and return shipping are included.

Yes. VHS, VHS-C, 8mm cartridge, Mini DV and audio cassette tapes all use the same per-tape price, and they all count toward your total tape count.

$19 per reel. Film needs extra hands-on work, so reels are priced on their own and don't count toward tape volume pricing.

Google Drive delivery is included with every order. DVD copies are $5 each and USB flash drives are $10 each. A physical backup is a good idea, since digital files can be deleted by accident.

Blank or unusable tapes have a $5 inspection fee to cover the time spent checking them.

Photo prints are $1.00 each for 1–499 prints, 75¢ each for 500–999 and 50¢ each for 1,000 or more.

Slideshows are $99 for up to 50 photos, $149 for up to 100 and $199 for up to 200, each with music, title cards and a 1080p MP4 download. Add a DVD for $19.99, a USB in a gift case for $49.99 or rush delivery for $49.99.

$9 per copy for 1–25 copies, $8 for 26–50 and $7 for 51 or more. Every disc is labeled and comes in a sleeve.

Typical turnaround is 2–3 weeks, depending on how many items you send and the current project workload.

Yes. Rewind serves families in all 50 states. You pay to ship your tapes to Rewind with tracking, and Rewind pays to ship them back to you.

Use a sturdy box rather than a padded envelope, wrap the tapes so they can't slide around, label each one, include a note with your name and phone number, and ship with tracking.

Yes. If you're near Spring Hill, Tennessee, you can hand your tapes to Jason by appointment. Local customers come from Spring Hill, Columbia, Franklin, Thompson's Station, Brentwood and Nashville.

Yes. Families from Spring Hill, Columbia, Franklin, Thompson's Station, Brentwood and Nashville drop off their tapes in Spring Hill by appointment. Everyone else in the U.S. can mail them in.

Yes. Your original tapes are always returned, along with any DVD or USB copies you ordered.

Jason Smith, the owner, handles every order himself in Spring Hill, Tennessee. Your tapes aren't sent to an outside lab.

Often, yes. Customers regularly send tapes that have snapped or stopped playing, and many can be repaired before they're transferred. Mention any damage on your order form.

Your files are shared through a private Google Drive link. You can also order DVD copies or USB flash drives, which come back with your original tapes.

A 50% deposit starts your project. The balance is due when your transfers are complete, before pickup or return shipping. Rewind accepts credit cards, checks, PayPal, Venmo, and cash for local customers.

Because every order is transferred, edited and prepared by hand, orders are non-refundable.

Legacybox is a national mail-in company with a team of technicians and kit-based pricing. Rewind is one person in Spring Hill, Tennessee who handles every tape himself, charges per tape from $12 to $19 (or $30 for one), includes Google Drive delivery and pays for return shipping. You can also call or text Jason directly.